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Sometimes you can see disaster coming from a mile away, but often it’ll show up at your doorstep uninvited. One night in Boston, an over-pressurized water main broke, causing severe flooding throughout one of the city’s streets. Once the water had dissipated, crews scrambled to fix the pipe and restoration professionals began assessing damaged buildings. As it turned out, damage had reached one above-ground building and one below-ground building, leaving about five feet of water damage. The restoration contractor knew that moisture had to be drawn out within 72 hours to stop the growth of mold, so they needed a swift and responsive partner to provide a rental dehumidification solution. Thankfully for them, Mobile Air & Power Rentals was ready to get the job done quickly.
Knowing that time was precious, a sales representative arrived at the site within an hour to design a solution that would include rental heaters and rental dehumidifiers to draw moisture out of the buildings. Working through the night, the MAPR sales team designed a solution and drafted a proposal for the customer. The next day it was approved by the customer. The solution called for heat, dehumidification, and all the accompanying power and accessories to support the job. Delivery of the equipment started three hours after the proposal was approved, and technicians began their installation immediately. The equipment was completely installed by the next day, less than 72 hours after the flooding incident.
It took teamwork, determination, and perseverance to effectively handle this emergency. Thanks to the abilities of Mobile Air & Power Rentals’ sales and operations teams, the restoration contractor was able to it the ground running.
By Sebastian Kopacz